Privacy Policy

1. Introduction

Paragon Partners ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our business consulting services or visit our website.

We comply with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and other applicable data protection laws. By using our services or website, you acknowledge that you have read and understood this Privacy Policy.

For any privacy-related questions, please contact us at [email protected].

2. Information We Collect

We collect personal data that you provide directly to us and information collected automatically when you use our website.

2.1 Information You Provide

This includes your name and contact details (email address, phone number), company name and position, information provided in enquiry forms or correspondence, and any other information you choose to share with us during consultations.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect technical information including your IP address, browser type and version, device information, pages visited and time spent, and referring website addresses. This information is collected through cookies and similar technologies as described in our Cookie Policy.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

Service Delivery: To respond to your enquiries, provide consulting services, and manage our business relationship with you.

Communication: To send you information about our services, updates, and other communications you have requested or that may be of interest to you.

Website Improvement: To analyse how our website is used and to improve its functionality and user experience.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent: Where you have given explicit consent for specific purposes.

Contract Performance: Where processing is necessary to fulfil our contractual obligations to you.

Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights.

Legal Obligation: Where processing is required to comply with applicable laws.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations.

Legal Requirements: When required by law, court order, or governmental authority.

Business Transfers: In connection with any merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage systems, access controls and authentication, regular security assessments, and staff training on data protection.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

The retention period may vary depending on the context and our obligations. Generally, client engagement records are retained for seven years following the completion of services. Website analytics data is retained for up to two years.

8. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the following rights regarding your personal data:

Right of Access: You may request access to the personal data we hold about you.

Right to Correction: You may request correction of any inaccurate or incomplete personal data.

Right to Object: You may object to the processing of your personal data in certain circumstances.

Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 40 days as required by law.

9. Cookies

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

If you are not satisfied with our response to any privacy concern, you have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong.